Help
FAQ, shipping & returns
How our live Zoom auctions work, how to pay, what shipping costs, and who to contact with questions.
General questions
How do Seized Sales auctions work?
Our auctions are held live on Zoom, with a licensed auctioneer taking bids in real time. Registration is free. When a sale is scheduled, register at seizedsales.com/join and you will get the Zoom link by email. See the Live Auction page for the next date, or sign up for text alerts.
How do I get my invoice?
After the auction, your invoice is emailed to you from info@seizedsales.com. If you do not see it, check your spam folder or contact us.
Is Seized Sales a government auction?
Seized Sales is an independent auction company and is not a government agency. “Seized” in our name refers to specialty and estate-style liquidations we may conduct for private and institutional consignors — not affiliation with any court, police department, or public authority.
Where are you located?
Seized Sales is based in Atlanta, Georgia. Our auctions are held online, live on Zoom.
Payment
How can I pay?
- Credit or debit card — 13% buyer’s premium
- Cash App, Venmo, Zelle, bank wire, cashier’s check, cash, check, and other non-card payments — 7% buyer’s premium
The premium is added to your winning bid and shown on your invoice.
Can I split my payment?
Yes. Payment apps have daily limits, so you can split your payment over several days, as long as you make a first payment right away. Each payment is taken off your balance.
Shipping
How much is shipping?
- Jewelry: $85 flat rate.
- Black Gavel Circle members: free shipping.
Your shipping charge is shown on your invoice. Shipments are insured and require an adult signature. For shipping questions on any other item, call (234) 222-4577 or (321) 222-6138, or email info@seizedsales.com.
Returns & questions
What if I have a question or problem with an item I bought?
Please contact Seized Sales and we will help: call (234) 222-4577 or (321) 222-6138, or email info@seizedsales.com. All purchases are subject to our Terms of Sale, including the authenticity guarantee.
Still have a question?
Please call (234) 222-4577 or (321) 222-6138, or email info@seizedsales.com. You can also use our contact form.